![]() ![]() Set up processing rulesĪt least one Rule should be added to let the Plugin process your incoming email and create Requests or Comments in Targetprocess. In order to let the plugin to download only messages starting from some specific moment and prevent creation of duplicated requests for older messages you have to move all old emails to a Archive folder in your IMAP inbox in advance. IMAP integration checks all incoming emails since the beginning of time. Messages from inner folders are not retrieved. IMAP integration checks all emails in primary folder only. However, some smart email servers in POP settings allow to specify starting from what time moment messages will be available for download and whether any inner folders are visible for POP connections. This interval cannot be customized so far.īy default POP integration checks all incoming emails since the beginning of time. The Plugin checks for new messages every 5 minutes. ![]() Connection settingsĬlick Check Connection to make sure the settings are correct. To set up the Plugin please go to Settings > Plugins and add Project Email Integration profile. That means you need to open your web browser and navigate to, then click 'Continue'. ![]() Connection settings: Protocol=imap, MailServer='', Port=993, Ssl=Yes The server responded: MBN00000003 NO Please log in via your web browser: (Failure). When you receive the following error: Cannot login: Wrong account name and/or password. When Targetprocess is registered, take obtained 16-digit passcode and put it into Password field in plugin profile settings form instead of your regular email account password. Please try to enable two-step verification and register Targetprocess as an application in your Gmail account settings. However sometimes Check Connection action rejects provided credentials. Troubleshooting connection issues with Gmail IMAP integration in Targetprocess cannot connect to the whole Exchange server and download messages from all inboxes in a bulk. Targetprocess doesn't provide you with any default mailbox for incoming mails, so you are welcome to sign up with any third-party email service.īoth POP and IMAP integrations support only individual mailboxes. ![]()
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